Updated Apr-2022 Exam 78950X Dumps - Pass Your Certification Exam
Latest Real Avaya 78950X Exam Dumps Questions
NEW QUESTION 31
Which two statements about Campus Business Continuity are true? (Choose two.)
- A. The active and standby Avaya Contact Center Select (ACCS) servers are in different network subnets and/or campus locations.
- B. The active and standby Avaya Contact Center Select (ACCS) must be visualized on the same VMware host servers.
- C. The active and standby servers must be in the same location and network subnet using static IP addresses.
- D. To support Business Continuity resiliency, the Avaya Contact Center Select (ACCS) agents must each have an associated Windows domain user account in the same Windows domain as the active and standby servers.
Answer: B
NEW QUESTION 32
In Avaya Contact Center Select (ACCS), voice calls are directed to ACCS via the ACCS SIP extension.
For voice calls to be answered by ACCS, what are two places where Route points (CDNs) are defined? (Choose two.)
- A. IP Office Configuration
- B. ACCS CCMM Administrator
- C. ACCS CCMA Configuration
- D. Orchestration Designer (OD)
Answer: A,D
NEW QUESTION 33
Which tool or web page does the administrator use to manually synchronize IP Office and Avaya Contact Center Select (ACCS) user data?
- A. IP Office Web Manager
- B. ACCS, Contact Center Manager component
- C. IP Office System Status
- D. ACCS, Configuration component
Answer: C
NEW QUESTION 34
What are three of the Avaya Contact Center Select (ACCS) data sets that must be backed up to protect the ACCS system? (Choose three.)
- A. ADMIN
- B. REGISTRY
- C. WebLM
- D. CCT
- E. CCMA
Answer: C,D,E
NEW QUESTION 35
Which three applications are included with the IP Office admin suite Installation? (Choose three.)
- A. IP Office Platform Manager
- B. Avaya Grep
- C. System Monitor
- D. IP Office Manager
- E. System Status
Answer: C,D,E
NEW QUESTION 36
What are the high level configuration requirements for Avaya Aura Media Server (AAMS) HA?
- A. The UUID from Primary AAMS should be selected for use on Backup AAMS.
- B. The UUID from Backup AAMS should be selected for use on Primary AAMS.
- C. The Replication account setup must be different between Primary and Backup AAMS.
- D. Enable High Availability should only be selected on the Primary AAMS.
Answer: A
NEW QUESTION 37
In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, which steps will allow an individual service to be stopped and started?
- A. Right click on the service and select reboot.
- B. Enter the advanced password, right click on the service and select end process.
- C. Right click on the service and select restart.
- D. Enter the advanced password, right click on the service and select restart.
Answer: D
NEW QUESTION 38
Which two tasks must be completed before starting the WebLM Software Appliance deployment? (Choose two.)
- A. Mount the Avaya Contact Center Select (ACCS) DVD on the VMware server.
- B. Verify that the Avaya Contact Center Select (ACCS) Software Appliance has been deployed
- C. Log into the vCenter or vSphere.
- D. Download the WebLM Software Appliance from PLDS-
Answer: A,C
NEW QUESTION 39
For which operation is the Outbound Mail Handler component of the Email Manager responsible?
- A. Applying the rules engine to determine what skillset to queue the contact to
- B. Saving email attachments to the appropriate folder
- C. Logging into the corporate email server and sending the auto-reply
- D. Retrieving email messages from the corporate email server
Answer: A
NEW QUESTION 40
A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.) Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)
- A. A short code needs to be added on the IP Office.
- B. A corresponding CDN needs to be set up
- C. A new SIP extension needs to be added to the IP Office.
- D. A new short code needs to be set up in the ACCS.
Answer: C,D
NEW QUESTION 41
A controlled directory number Is responsible for which basic Avaya Contact Center Select (ACCS) process?
- A. Connecting voice contacts to the ACCS contact router
- B. Directing email and web communication contacts to the contact router
- C. Synching agents with extensions on IP Office in ACCS
- D. Processing voice and music recordings for flow and scripts
Answer: D
NEW QUESTION 42
From the Avaya Contact Center Select (ACCS) Dashboard, which selection is made to view the status of the IP Office connection?
- A. Contact Center Multimedia
- B. Contact Center Server Configuration, SIP, Network Settings
- C. SIP Gateway Monitor SGM client
- D. System Control and Monitor Utility
Answer: B
NEW QUESTION 43
To allow the Agent Desktop to login and authenticate each agent or supervisor/agent, which two accounts does the Avaya Contact Center Select (ACCS) solution support? (Choose two.)
- A. Active Directory Domain account
- B. SIP user account
- C. Windows user account
- D. IP Office user account
Answer: A,C
NEW QUESTION 44
Contact Center calls arriving at the IP Office are not reaching the Avaya Contact Center Select (ACCS) system.
What is causing this problem?
- A. The master script is not activated.
- B. The IP Office Short Code is not configured under the IP Office Server node.
- C. No agents are logged into any ACCS skillsets.
- D. The control directory number is not acquired.
Answer: C
NEW QUESTION 45
The SIP Domain for the IP Office is set to ukaccslpoll.lab.trn.com.
When administering the IP Office to work with Avaya Contact Center Select (ACCS), which two steps are required? (Choose two.)
- A. Administer the ACCS system SIP Domain to match the IP Office.
- B. Verify SIP trunks are available for the ACCS integration.
- C. Verify that SIP Registrar Enable is configured in the IP Office VoIP settings.
- D. Change the IP Office SIP Domain to match the ACCS system.
Answer: C,D
NEW QUESTION 46
The information used to populate Real Time Displays may be transmitted by using which two modes? (Choose two.)
- A. Unicast
- B. Anycast
- C. Multicast
- D. Broadcast
Answer: A
NEW QUESTION 47
Which three Avaya Contact Center Select (ACCS) deployment types offer support for ACCS Business Continuity? (Choose three.)
- A. IP Office 500V2 voice platform
- B. Avaya Contact Center Select DVD
- C. Avaya Contact Center Select hardware appliance
- D. Avaya Contact Center Select software appliance
- E. ACCS and IP Office resides on a single VMware host server
Answer: A,D,E
NEW QUESTION 48
......
Avaya 78950X Exam Syllabus Topics:
| Topic | Details |
|---|---|
| Topic 1 |
|
| Topic 2 |
|
| Topic 3 |
|
| Topic 4 |
|
| Topic 5 |
|
| Topic 6 |
|
| Topic 7 |
|
78950X Dumps To Pass ACSS Exam in One Day: https://torrentpdf.practicedump.com/78950X-exam-questions.html