New (2022) Avaya 78950X Exam Dumps
Best Way To Study For Avaya 78950X Exam Brilliant 78950X Exam Questions PDF
NEW QUESTION 27
Which three methods of adding agents does Avaya Contact Center Select (ACCS) support? (Choose three.)
- A. Contact Center Configuration Tool
- B. Contact Center Management add many users
- C. Contact Center Management add agent
- D. Contact Center Management create copy
- E. Contact Center Management multi add option
Answer: A,B,E
NEW QUESTION 28
Which tool or web page does the administrator use to manually synchronize IP Office and Avaya Contact Center Select (ACCS) user data?
- A. IP Office System Status
- B. IP Office Web Manager
- C. ACCS, Contact Center Manager component
- D. ACCS, Configuration component
Answer: A
NEW QUESTION 29
When working with application flows, which statement about errors In syntax and logic in Orchestration Designer is true?
- A. The errors are automatically corrected.
- B. They appear in the problems view in Orchestration Designer.
- C. They appear in the error log view.
- D. The errors are signaled by Orchestration Designer at the instant they occur,
Answer: A
NEW QUESTION 30
Which two types of pegging thresholds will Impact both real-time displays and historical reports? (Choose two.)
- A. Display
- B. Short call
- C. Service Factor
- D. Service Level
Answer: A,B
NEW QUESTION 31
When creating custom announcements for application flows and scripts, in which format should they be created?
- A. WAV files
- B. MP3 files
- C. VBK files
- D. MP4 files
Answer: B
NEW QUESTION 32
What is the correct URI format for a controlled directory number 3200?
- A. sip:3200@sip:avaya.com
- B. 3200@sip:avaya.com
- C. sip:3200.sip.avaya.com
- D. sip:[email protected]
Answer: A
NEW QUESTION 33
Which three tools can be used to show the status of the SIP extension used for calls that are not arriving at the Avaya Contact Center Select (ACCS)? (Choose three.)
- A. IP Office System Status Application
- B. IP Office System Monitor Tool
- C. IP Office Web Manager
- D. ACCS SGM Management Client
- E. Window Event Viewer
Answer: B,C,E
NEW QUESTION 34
What is the function of the Data Synchronization process?
- A. It Is used by the Avaya Contact Center Select (ACCS) system to pull agent data from the IP Office.
- B. t is used by IP Office to push agent data to the Avaya Contact Center Select (ACCS) system.
- C. It is used by IP Office to pull agent data from the Avaya Contact Center Select (ACCS) system.
- D. It is used by the Avaya Contact Center Select (ACCS) system to push agent data to the IP Office.
Answer: A
NEW QUESTION 35
Which three statements about Avaya Contact Center Select (ACCS) Software Appliance deployment are true? (Choose three.)
- A. The ACCS software appliance is supported only on ESXI 6,7 virtualization environments.
- B. ACCS Release 7.1 software is available as an Open Virtual Appliance (OVA) file.
- C. WebLM OVA must deployed with the Disk Format - Thick Provision Lazy Zeroed.
- D. The WebLM server Host ID is obtained from https;//weblm IP address:52233/WebLM/index.jsp
- E. It consists of Avaya Aura Media Server OVA and Avaya WebLM OVA,
Answer: A,C,E
NEW QUESTION 36
Where are the media files that provide music and recorded announcements to contact center applications stored?
- A. The Avaya Contact Center Select (ACCS) contact center system
- B. The Avaya Aura Media Server (AAMS) from Communication Manager (CM)
- C. The IP Office voice mail system
- D. The Avaya Aura Media Server (AAMS) dedicated for Avaya Contact Center Select (ACCS)
Answer: A
NEW QUESTION 37
When configuring a scheduled backup using the Contact Center Database Maintenance utility, which three statements are true? (Choose three.)
- A. You can schedule multiple applications for backup in a single scheduling task.
- B. You can only backup one database (either CCMS, CCMA, CCT, or CCMM) at a time.
- C. The backup folder contains backup files for each application you select.
- D. Regularly occurring backups create a new backup folder for the previous backup.
- E. You can schedule on a frequency of a specific date.
Answer: B,C,E
NEW QUESTION 38
In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, a gray padlock next to a service may indicate which two conditions? (Choose two.)
- A. The service is in the process of shutting down.
- B. The patches for that service are out of date.
- C. The service was disabled because it is not being used.
- D. The service is not licensed.
Answer: B,D
NEW QUESTION 39
Which two parameters does the Avaya Aura Media Server (AAMS) default locale setting control? (Choose two.)
- A. The language for the User Interface
- B. The locale used for default prompts and announcements
- C. The keyboard requirements
- D. The locale of ringback that can be played by Avaya Contact Center Select (ACCS) scripts
Answer: A,B
NEW QUESTION 40
Which Avaya Contact Center Select (ACCS) component provides intelligent call routing, manages functions such as logic for contact processing, contact treatment, contact handling, contact presentation, and the accumulation of data into historical and real-time databases?
- A. CCT
- B. CCMA
- C. CCMS
- D. CCMM
Answer: D
NEW QUESTION 41
Avaya Contact Center Select (ACCS) uses the TAPI-D Interface to monitor and control the agent endpoint in the IP Office platform. The ACCS solution needs to provide a secure password to use the TAPI-D link.
Which password is required?
- A. ACCS Administrator password
- B. CCMA Login ID password
- C. Agent Login ID password
- D. IP Office System password
Answer: B
NEW QUESTION 42
What are three of the requirements to generate a Certificate Signing Request (CSR) for IP Office server to communicate with Avaya Contact Center Select (ACCS)? (Choose three.)
- A. The signed certificate needs in .pern format then imported into IP Office.
- B. Use an OpenSSL server to generate the CSR and a private key from the Openssl.cnf.
- C. CA server used to generate the signed certificate must be an SMGR based Private CA.
- D. Use CA server Public or Private to generate the signed certificate.
- E. The signed certificate needs to be renamed to .crt and converted to pl2 format then imported into IP Office.
Answer: B,C,D
NEW QUESTION 43
Which statement about the Avaya SIP Sleuth is true?
- A. It is a pre-installed application found under Contact Center Common Utilities.
- B. It is a separate downloadable application that runs on a local workstation PC.
- C. It must be downloaded and run from the AMS element manager.
- D. It is a pre-installed application but must be activated in the registry of the Avaya Contact Center Select (ACCS).
Answer: C
NEW QUESTION 44
A call variable is useful because of which two characteristics? (Choose two.)
- A. They can be assigned a range of values when they are created in the variable editor.
- B. Their values can be changed during a call session to serve as a collector for caller entered information.
- C. They can be changed from call variable to global variable during a call session.
- D. Only call variables of type Integer can be used as wild variables.
Answer: A,B
NEW QUESTION 45
Which three skillset configuration data sets are parts of the sample data provisioned with Avaya Contact Center Select (ACCS)? (Choose three.)
- A. Email_Skill1
- B. VM_Skill1
- C. Skill2
- D. OB_Skill1
- E. Outbound_Skill1
Answer: B,C,D
NEW QUESTION 46
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