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IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. A process owner needs to monitor the performance of multiple processes in the aggregate. What should the program manager plan on developing first to satisfy this requirement?

A) A report
B) Service Level Agreements (SLAs)
C) Key Performance Indicators (KPIs)
D) Scoreboards

2. When documenting an activity in a business process, the BPM Analyst will record the business objects used by that activity. How will the BPM Analyst document the business objects used (or created) by that activity?

A) process variable types
B) process activity inputs and outputs
C) process participant requirements
D) process activity steps

3. The BPM analyst, Process Owner and BPM program manager have created a list of user stories with point estimates. What do user story points measure?

A) The value of the user story.
B) An approximate, relative measurement of the development effort.
C) The priority of the user story.
D) The time in hours required to implement the user stories.

4. A program manager is helping an organization optimize their BPM development practices. After talking with the development leads of a number of projects, the program manager suspects that there is a lot of duplication of effort between the projects. What is the first thing the program manager should recommend to reduce this duplication of efforts?

A) Create a catalog of service interfaces.
B) Create an enterprise model.
C) Create a centralized repository for all BPM artifacts.
D) Create a common taxonomy of BPM projects.

Solutions: