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Cisco 642-427 Exam Syllabus Topics:

Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. Which tool allows the administrator to analyze call routing in Cisco Unified Communications Manager without physically placing a call?

A) Cisco Unified Communications Manager OS Administration.
B) Cisco Unified Communications Manager Dialed Number Analyzer.
C) Cisco Unified Communications Manager RTMT trace output.
D) Cisco IOS Gateway debug commands.
E) base configuration information for this user that specifies Class of Restriction, Partition and Calling Search Space information
F) Cisco Unified Communications Manager Serviceability tools

2. Which Cisco Unity troubleshooting tool would be used to diagnose problems with skinny and MWI messages?

A) Unity Diagnostic Tool
B) SysCheck
C) Integration Monitor
D) Cisco Unity Performance Information and Diagnostics

3. The following statements describe the icons' functions displayed in the exhibit.
The GK icon can be clicked to view the output of the show gatekeeper endpoint command.
The CallManager cluster can be clicked to see the trunk configuration screens.
The X of each popup can be clicked to return to the item.
In order to support three local zones West, East and EMEA, the 10.1.110.1 router is configured with a gatekeeper. After issuing the show gatekeeper endpoints command, you find that the West zone device is lost. Please choose the proper measure that should be taken to the configuration in the CallManager for it to register with the gatekeeper of the zone West.

A) Restart the callmanger so it can register with the gatekeeper
B) Configure a zone name on the CallManager trunk
C) Change the Device Name to be the IP address of the gatekeeper in the CallManager Trunk Configuration page
D) Set the Terminal Type to terminal in the Gatekeeper Information field of the Trunk Configuration

4. Which two issues can cause a Cisco Unified Communications Manager to fail to register with its Cisco SAF Forwarder? (Choose two.)

A) CCD advertising service was not activated.
B) An H.323 SAF trunk was configured instead of a SIP SAF trunk.
C) Incorrect user credentials were used on the SAF Forwarder.
D) No directory number patterns were configured on the Cisco Unified Communications Manager.
E) CCD requesting service was not activated.

5. In a Cisco Unified Communications Manager (CUCM) cluster, you receive a Database Communication Error when you attempt to login to the Publisher server. You need to resolve this issue.
Which two solutions should you try to resolve this issue? (Choose two.)

A) Reboot all nodes in the cluster.
B) Modify the hostname for all Subscriber nodes in the cluster.
C) Restart the DBL service on the publisher.
D) Verify and ensure that the replication is working on all nodes in the cluster.
E) Restart the DNS service in the cluster.
F) Revert the changes for hostname or IP address on the Publisher server.

Solutions: