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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: PMO Operations and Delivery | 22% | - Managing PMO Resources - Overseeing service delivery and escalations - Implementing capacity planning |
| Topic 2: PMO Functions and Services | 22% | - Defining and managing PMO services - Standardizing processes and methodologies - Providing support and training |
| Topic 3: PMO Fundamentals and Governance | 20% | - Aligning PMO with organizational strategy - Understanding PMO types and structures - Defining roles, responsibilities, and authority - Establishing governance frameworks |
| Topic 4: PMO Strategic Elements | 18% | - Aligning PMO capabilities with business goals - Architecting PMO Strategy - Defining vision, mission, and strategic objectives |
| Topic 5: PMO Enhancement and Effectiveness | 18% | - Developing KPIs and performance metrics - Driving organizational maturity - Optimizing PMO Service Performance |
1. PMO は現在、企業内のすべての投資イニシアチブを担当しており、高い成熟度に達しています。
経営幹部チームは PMO の価値に熱心であり、すべての PMO 顧客がそのサービスを推進しています。
PMO を率いる PMO プロフェッショナルは、イノベーション ポートフォリオがその取り組みに苦労しているという情報を受け取りました。
イノベーション ポートフォリオをサポートするために、PMO プロフェッショナルはまず何をすべきでしょうか?
A) イノベーションの取り組みをサポートするために、経営陣に委任を求めます。
B) 経営陣と協力して現在の戦略的取り組みを評価し、サービスを調整して付加価値を高めます。
C) イノベーション マネージャーと会って状況を理解し、PMO がどのようにサポートできるかを確認します。
D) PMO が組織内の投資プロジェクトの効果的な実施をどのようにサポートするかをイノベーション チームに示します。
2. PMO プロフェッショナルは、会社のプロジェクトを関係者に公開するための戦略的なプレゼンテーションを作成する必要があります。
PMO プロフェッショナルが利害関係者に提示する必要がある 2 つの情報の種類はどれですか? (2 つ選択してください)
A) 役割、責任、プロセス
B) プログラムの包括的なドキュメント
C) 組織の取り組みのロードマップ
D) PMOの組織図
E) 問題点を含むプロジェクトの現在の状態
3. ある企業組織が最近、新たなプロジェクトを開始しました。PMOの専門家は、関連するすべてのプロジェクト文書が準備され、すべてのプロジェクト管理手順が慣例に従って実施されていることを確認しました。
PMO プロフェッショナルは、利害関係者を特定するためにどのような情報源を使用すべきでしょうか?
A) ステークホルダーを適切に取り込むために必要な管理アプローチと対策。
B) プロジェクトの関係者に関する情報を収集するためのコミュニケーションを管理するための計画。
C) 潜在的な利害関係者に求められる職務内容と経験の量。
D) ビジネス ドキュメントに含まれるプロジェクトの利害関係者に関する情報。
4. 前回のポートフォリオ運営会議において、ビジネス担当者から、非常に高い注目度と重要度を持つプロジェクトにおいて、一部の重要なリソースが突然利用できなくなったという苦情が寄せられました。PMOリーダーは、プロジェクトマネージャーからこのリスクについて知らされていませんでした。
将来同様の状況を回避するために、PMO リーダーはどのような行動を取るべきでしょうか?
A) 重要と特定されたプロセスをプロジェクト マネージャーと共に確認します。
B) すべてのプロジェクト マネージャーとの定期的な会議をスケジュールします。
C) プロジェクト マネージャーによるリスク管理プラクティスの採用を促進します。
D) プロジェクト マネージャーが追加のトレーニングを必要とするスキルを特定します。
5. PMO担当者は、プロジェクトマネージャーから、プロジェクト管理ソフトウェアがユーザーフレンドリーではなく、業務をサポートできていないというフィードバックを受けました。この懸念に対処するために、PMO担当者はどのような対策を講じるべきでしょうか?
A) プロジェクト マネージャーに適切なソフトウェア トレーニングを特定します。
B) コンプライアンスを強化するために、問題をプロジェクト スポンサーにエスカレーションします。
C) プロジェクト マネージャーとのフィードバック ミーティングをスケジュールし、苦情について話し合います。
D) ソフトウェア開発者と会って、ソフトウェアに関する苦情に対処します。
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C,E | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: C |
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