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Apple OS X Support Essentials 10.8 Sample Questions:

1. Review the screenshot of the My Account pane of Users & Groups preferences, and then answer the question below.

An OS X Mountain Lion computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset his password?

A) Log in as Chris, open Directory preferences and enable the root user, then authenticate as the root user in Users & Groups preferences, and then reset Bill Sykes' password.
B) Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type resetpassword and press Return to open the Reset Password utility, and then reset his password.
C) Log in as Bill Sykes using the root password, open Users & Groups preferences, and then reset his password.
D) Log in as Chris, open Reset Password from the Utilities folder, and then reset Bill Sykes' password.

2. In a default OS X configuration, you want to change the way that Finder handles ZIP archives. Where can you make that change?

A) Finder Preferences
B) Disk Utility Preferences
C) Archive Utility Preferences
D) System Preferences

3. You enable Stealth Mode on an OS X Mountain Lion computer's firewall. How does this affect the computer's behavior?

A) The Mac will not respond to diagnostic probes such as ping.
B) The Mac will not register any services that are offered via Bonjour.
C) The Mac will not respond to incoming connection requests.
D) The Mac will not allow outgoing connections for non-approved applications.

4. From your OS X user account that has iCloud enabled, how can you open a TextEdit document that you stored in iCloud?

A) From the iCloud pane of System Preferences, select the TextEdit app and the document that you want to open.
B) In Finder, select iCloud > Open from the Go menu, and then select the TextEdit app and the document that you want to open.
C) In TextEdit, choose Open from the File menu, click iCloud, and then select the document that you want to open.
D) From the Applications folder, open the iCloud app, and then select the TextEdit app and document that you want to open.

5. When a user opens an application, in what order does OS X Mountain Lion search the three Library folders in the local file system for resources that the application needs to access, such as fonts?

A) 1. /Library/
2.~/Library/
3./System/Library/
B) 1. /Library/
2./System/Library/
3.~/Library/
C) 1. ~/Library/
2./Library/
3./System/Library/
D) 1. ~/Library/
2./System/Library/
3./Library/

Solutions: