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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

1. Which of the following statements describes how CCFL backlighting is similar to LED backlighting when troubleshooting backlighting issues in Apple displays?

A) Both types of displays have components that are individually replaceable.
B) Both types of displays are diagnosed identically.
C) Both types of displays use fluorescent lights.
D) Both types of displays use light emitting diodes.

2. You want to follow ESD prevention rules, but your work area is too small for you to be tethered with a wired wrist strap. What is one acceptable alternative solution to this issue?

A) Use a wireless wrist strap.
B) Use a grounded ESD heel strap.
C) Do not practice ESD prevention.
D) Work on the floor instead of a table.

3. Which of the following is a valid precaution you should take when you begin working inside a MacBook Pro (13-inch, Mid 2010)?

A) Disconnect the optical drive.
B) Remove the hard drive.
C) Disconnect the main battery.
D) Reset the SMC.

4. Why do you need to take precautions when disposing of CRT displays? SELECT TWO

A) CRT displays may leak cooling fluid.
B) CRT displays may present a radiation hazard
C) CRT displays may contain hazardous materials
D) CRT displays may implode if mishandled.
E) CRT displays may present a fire hazard

5. Which THREE of the following are clues that may indicate a 'no power' condition? SELECT THREE

A) The cursor is frozen and the system is unresponsive.
B) You cannot connect to the Internet.
C) You do not hear any fan or drive noise.
D) The power button or power indicator does not light up at all.
E) You do not hear a startup chime.

Solutions: