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Avaya IP Office Configuration and Maintenance Sample Questions:

1. A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set up. Which two slops are needed to create the incoming Call Route (ICR) to meet the CEOs needs? (Choose two.)

A) Under destination enter a fallback extension and fill in the Sales hunt group call number.
B) Create an Incoming Call Route with a default destination of the CEO.
C) Under destination create an overflow extension to route calls to the Sales hunt group.
D) Create an ARS with the DID/DDI of the CEO.

2. A customer would like all incoming calls originating from the 719 area code routed to the Region719 hunt group. Which two steps are needed to program an Incoming Call Route (ICR) to meet this requirement? (Choose two.)

A) Enter 719 in the Incoming CLI field.
B) Add an Incoming Call Route for Any Voice with the destination of the Region719 hunt group.
C) Enter 719 in the Incoming Number field.
D) Select the Receptionist hunt group as the fallback Extension.
E) Edit the default ICR destination to Rogion719 hunt group.

3. Where can additional IP Office Service User logins be setup?

A) the IP Office System Monitor Application
B) the IP Office Manager Network Configuration
C) the IP Office Manager Security Settings
D) the IP Office Softphone Application

4. In the exhibit, the IP Office configuration shows two licenses as being "Obsolete". What does this mean?

A) The license is the wrong license for the SD Card installed in the IP Office.
B) The license requires a second temporary license be loaded to allow this license to be valid.
C) The license is not needed on the installed release of the software.
D) This is a temporary upgrade license.

5. The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. From the list of additional equipment below what will be needed to install the system in a rack?

A) A Standard 19" Rack
B) An IP400 Rack Mounting Kit
C) Yellow 2 meter interconnect cables
D) An Uninterruptable Power Supply

Solutions: