Avaya 3001 Q&A - in .pdf

  • 3001 pdf
  • Exam Code: 3001
  • Exam Name: Avaya IP Office Configuration and Maintenance Exam
  • Updated: Nov 05, 2026
  • Q & A: 84 Questions and Answers
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  • Updated: Nov 05, 2026
  • Q & A: 84 Questions and Answers
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  • 3001 Testing Engine
  • Exam Code: 3001
  • Exam Name: Avaya IP Office Configuration and Maintenance Exam
  • Updated: Nov 05, 2026
  • Q & A: 84 Questions and Answers
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Avaya 3001 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Maintenance, Upgrades & Troubleshooting20%- Log Analysis and Diagnostics
- Common Fault Diagnosis & Resolution
- Software & Firmware Upgrades
- Backup and Restore Procedures
Topic 2: IP Office System Architecture & Hardware20%- Expansion Modules and Cards
- Licensing and Edition Types
- SD Card Management and File Structure
- IP500v2 and IP500 Control Units
Topic 3: Voice Messaging & Applications20%- VoiceMail Pro Installation & Setup
- Embedded Voicemail Configuration
- System Status & Monitoring Tools
- ContactStore Call Recording
Topic 4: Networking & SCN15%- DHCP, DNS and QoS Configuration
- IP Trunks and Media Path
- Small Community Networking (SCN)
Topic 5: System Configuration & IP Office Manager25%- Installation and Initial Setup
- Trunk Configuration (Analog, ISDN, SIP)
- User, Group and Extension Configuration
- Short Codes and ARS Dial Plans

Avaya IP Office Configuration and Maintenance Sample Questions:

Question #1

What information must be collected to document a failed incoming call to a group from an automated attendant? (Choose two.)

  • A. Network packet sniff from the IP Office port
  • B. IP office configuration file and VoiceMail Pro call flow
  • C. IP Office and VoiceMail Pro traces
  • D. Auto attendant WAVE file
  • E. Line circuit ID
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

Question #2

When using the System Status Application to troubleshoot an issue, which two are used for collecting data? (Choose two.)

  • A. Resource view
  • B. Development Tracing
  • C. Snapshot
  • D. Selective View
  • E. Continuous Log
Reveal Solution  Discussion  0

Correct Answer: C,E  🗳️

Question #3

When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading? (Choose four.)

  • A. if telephones need to be upgraded thereby increasing downtime
  • B. if all licenses will need to be renewed
  • C. if hardware is compatible with the new version of IP Office
  • D. if telephones and system features have changed between loads
  • E. if older IP Office applications are to be supported
Reveal Solution  Discussion  0

Correct Answer: A,C,D,E  🗳️

Question #4

Which Windows command is used to determine which ports the server is currently using?

  • A. netstat -an
  • B. netsh interface dump
  • C. portqry
  • D. ipconfig /displaydns
  • E. show ports
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?

  • A. There is no limit.
  • B. Not a supported feature
  • C. One backup per system
  • D. Limited to the number of Systems in an SCN
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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